Posted

  • Location: Pearl, MS
  • Type: Direct Hire
  • Job #636

We are seeking a Customer Relations Representative for a telecommunications equipment company to be responsible for responding to all customer requests by providing efficient and effective customer service as well as preparing/distributing monthly discount lists and providing back-up to the marketing coordinator to prepare/distribute marketing promotional materials. This is an onsite position in Pearl.

Responsibilities:

  • Provide product quotes to domestic and international customers
  • Process customer orders
  • Answer questions pertaining to product offerings
  • Provide delivery terms and conditions
  • Address customer complaints
  • Ship customer orders and miscellaneous shipments in and out of the facility
  • Provide sales support
  • Provide marketing support


Requirements:

  • Associates Degree (college degree preferred)
  • 3+ years of customer relations experience
  • Excellent written and verbal communication skills
  • Pleasant phone voice
  • Organized with strong attention to detail
  • Working knowledge of MS Suite (Word, Excel, PowerPoint) and Adobe PDF
  • Inventory and shipping experience is a plus

 

Compensation:

  • $38,000 – $50,000 annual salary DOE
  • Medical insurance
  • 401K
  • Vacation
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